Thank you for visiting our Supplier's Compliance Manual site. The Manual (updated through February 15, 2023) is available for downloading from this site. THIS MANUAL CONTAINS IMPORTANT INFORMATION ABOUT DOING BUSINESS WITH JTV AND OUR EXPECTATIONS, RULES AND PROCEDURES. It is very important for the key staff members in your organization to familiarize themselves with the contents of this Manual.
A completed New Vendor Setup Form MUST be on file in our Accounting Department before business can commence. The return of this form can be done in any of three ways:
| By email | vendor@jtv.com |
| By facsimile | Attn: Vendor Relations Coordinator facsimile # 865-692-2790 |
| By mail | Jewelry Television Attention: Vendor Relations Coordinator 9600 Parkside Drive Knoxville, Tennessee 37922. |
Please be sure to fill out the New Vendor Setup Form completely. Electronic signature is acceptable. This applies to new vendors. It is not necessary for existing vendors who have previously submitted a completed a New Vendor Setup Form to submit a new form unless your information changes or unless otherwise requested by JTV in its sole discretion.
Please also note that our headquarters mailing address has changed from 10001 Kingston Pike to 9600 Parkside Drive, Knoxville, Tennessee 37922. Product will continue to be shipped to 190 Hayfield Drive, Knoxville, Tennessee 37922. However, invoices and other communications should be sent to our headquarters address at 9600 Parkside Drive, Knoxville, Tennessee 37922. This is the location of our buyers and of the Vendor Relations Coordinator who is available to assist our vendors with their questions and issues.